Last Updated: February 14, 2026
Company Name: Pop by iKvala
Website: pop.ikvala.com
Email: support@ikvala.com
Phone: +91 9999396204
Address: 18, Sector 62, Noida, Uttar Pradesh, India
Welcome to Pop by iKvala ("we," "our," "us"). By accessing or using our website at pop.ikvala.com and our popup and gamification services (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms").
If you do not agree to these Terms, please do not use our Service. Your continued use of the Service constitutes your acceptance of these Terms and any modifications we may make to them.
These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
Pop by iKvala provides a Software-as-a-Service (SaaS) platform that enables businesses to create, manage, and deploy interactive popups and gamification tools on their websites, including but not limited to:
Free Trial: We offer a 7-day free trial period for new users to test our Service. No credit card is required during the trial period.
To use our Service, you must create an account by providing accurate and complete information, including:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
You must be at least 18 years old to use our Service. By creating an account, you represent and warrant that you are of legal age to form a binding contract.
We offer various subscription plans with different features and pricing. Details of our current plans are available on our website.
New users are eligible for a 7-day free trial. After the trial period ends, your subscription will automatically convert to a paid plan unless you cancel before the trial expires.
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.
We reserve the right to change our subscription fees. We will provide at least 30 days' notice before any price change takes effect. Your continued use of the Service after the price change constitutes your agreement to pay the modified fees.
All fees are exclusive of applicable taxes (including GST), which will be added to your invoice as required by Indian law.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
You are solely responsible for all content you create, upload, or display through our Service. You represent and warrant that you have all necessary rights to use such content.
You must comply with all applicable laws, including but not limited to:
The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Pop by iKvala, its licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
You retain all rights to the content you create using our Service. However, by using our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content solely for the purpose of providing and improving our Service.
You may not:
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your information.
By using our Service, you consent to the collection and use of information as described in our Privacy Policy.
GDPR Compliance: For users located in the European Union, we comply with the General Data Protection Regulation (GDPR). You have specific rights regarding your personal data, as outlined in our Privacy Policy.
We strive to provide uninterrupted access to our Service; however, we do not guarantee that the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.
We reserve the right to change, suspend, or discontinue the Service (in whole or in part) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
We may release updates, new features, or bug fixes from time to time. Your continued use of the Service following any updates constitutes acceptance of those updates.
You may cancel your subscription at any time through your account settings or by contacting us at support@ikvala.com. Cancellation will take effect at the end of your current billing period.
We may suspend or terminate your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
Upon termination, we may delete your account data. We recommend exporting any important data before cancellation. We are not responsible for any data loss resulting from termination.
IMPORTANT: Please read this section carefully as it limits our liability to you.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that the Service will meet your requirements, achieve any particular results (including conversion rates or sales), or be uninterrupted, timely, secure, or error-free.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POP BY IKVALA, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months prior to the claim, or INR 10,000, whichever is less.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless Pop by iKvala, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any legal action or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the courts of Noida, Uttar Pradesh, India. You consent to the exclusive jurisdiction and venue of such courts.
Our Service complies with the Information Technology Act, 2000 and related rules and regulations. We operate under Indian law and are subject to the jurisdiction of Indian courts.
In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute informally by contacting us at support@ikvala.com.
If the dispute cannot be resolved informally within 30 days, it shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall take place in Noida, India, and shall be conducted in English.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by:
Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.
It is your responsibility to review these Terms periodically for any updates or changes.
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Pop by iKvala concerning the Service.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
If you have any questions about these Terms, please contact us:
Pop by iKvala
18, Sector 62, Noida, Uttar Pradesh, India
Email: support@ikvala.com
Phone: +91 9999396204
Website: pop.ikvala.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST